Legal

Privacy Policy

Last updated: May 18, 2026

This Privacy Policy describes how Reebot ("we", "us") collects, uses, and protects personal information when you use our platform (the "Service"). By signing in, you acknowledge this Policy.

1. Information we collect

We may collect:

Account data: name, email, role, company, and access preferences.
Usage and security data: sign-in events, per-device session identifiers, IP address, browser type, and actions relevant to audit or analytics.
Content you submit: tickets, comments, mentions, documents, quotes, project data, and brand assets provided by your organization.
Operational data: application monitoring metrics, aggregated session telemetry, and system notifications.
Communications: support chat messages and transactional emails related to your account.

2. How we use information

We use personal information to:

Provide, operate, and secure the Service.
Authenticate users, enforce role- and company-based permissions, and prevent unauthorized access.
Manage projects, documents, tickets, chat, and status dashboards as agreed with your organization.
Improve reliability, performance, and product features.
Send operational or security notices (for example, password reset).
Comply with legal obligations and respond to valid requests.

3. Data by platform area

Depending on modules enabled for your organization, processing may include:

Client portal: project progress, shared documents, tickets, and organization profile.
Administration: user, group, and permission management, companies, quotes, and templates.
Documentation and AI: files, versions, Mantle templates, and AI-assisted drafts.
Operations: uptime monitoring, alerts, audit logs, and session telemetry (when enabled).

4. Legal bases and corporate accounts

For corporate users, your organization is typically the data controller. Reebot processes data on its instructions and under applicable data processing agreements.

6. Retention and security

We retain information as long as needed to provide the Service and meet legal requirements. We implement technical and organizational measures such as encryption in transit, role-based access controls, audit logging, and per-device session policies.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your information. Contact your organization administrator or support@reebot.com for requests.

8. International transfers

Data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

9. Changes to this Policy

We may update this Policy periodically. Material changes will be reflected on this page with an updated "Last updated" date.